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THE OMBUDSMAN INSTITUTION OF THE REPUBLIC OF TÜRKİYE

4.5 STATISTICS ON RECOMMENDATION AND PARTIAL
RECOMMENDATION AND PARTIAL REFUSAL DECISIONS

With the increase in the number of applications lodged to the Ombudsman Institution
since 2017, there has been an increase in qualified or acceptable applications and a
significant increase in the recommendations issued to the administrations.

As a result of the examination and investigation of the application conducted by the
Ombudsman Institution, a recommendation decision is issued if it is concluded that
the complaint is valid, and a partial recommendation partial refusal decision is issued if
it is concluded that it is partially valid.

In this context,

◊ While a total of 792 recommendations were issued by the Ombudsman Institution
in the 5-year period between 2013-2017, in 2018, the number of recommendations
was 946, with more recommendations than the sum of the 5 years. In 2019, there
was a significant increase in the number of recommendations and this number
reached 1,270.

◊ In 2020, with the effect of the pandemic, a total of 68,832 recommendations
were issued, of which 68,128 were recommendations and 704 were partial
recommendations partial refusals.

◊ In 2021, a total of 1,604 recommendations were issued, 1,201 of which were
recommendations and 403 were partial recommendations partial refusals.

◊ In 2022, a total of 1,722 recommendations were issued, 1,097 of which were
recommendations and 625 were partial recommendations partial refusals.

70 2022 ANNUAL REPORT