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THE OMBUDSMAN INSTITUTION OF THE REPUBLIC OF TÜRKİYE

Number of Percentage
Forestry, water, environment and urbanization
Applications %
Issues related to zoning and housing 50 16,34%
Environmental pollution (air and water pollution, soil 44 14,38%
contamination and noise pollution)
Urban transformation services 42 13,73%
Management of water and water-dependent resources 19 6,21%
Issues related to the protection of immovable cultural and natural 14 4,58%
assets
Infrastructure and public works services 12 3,92%

Disaster Management (earthquake, flood, avalanche, etc.) 10 3,27%
Construction and allocation of disaster housing 9 2,94%
Conservation of forests and firefighting 5 1,63%
Environmental impact assessment reports 4 1,31%
Industrial, chemical and toxic wastes 1 0,33%
Other matters related to forestry, water, environment and 96 31,37%
urbanization
Total 306

Number of Percentage
Healthcare
Applications %
Treatment and reports 99 29,29%
Patient rights 63 18,64%
Pharmaceuticals and pharmacy 32 9,47%
Examination appointment system 26 7,69%
Public and private treatment institutions 24 7,10%
Hospital, polyclinic and physician requests 23 6,80%
Family practice services 14 4,14%
Private medical centers 7 2,07%
Emergency and ambulance services 5 1,48%
Other matters related to healthcare 45 13,31%
Total 338

2022 ANNUAL REPORT 67