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THE OMBUDSMAN INSTITUTION OF THE REPUBLIC OF TÜRKİYE

Among complaints submitted during this period, applications against violations
of rights in penitentiary institutions and other closed institutions, petitions and
information, elections, citizenship, travel, assembly and demonstration rights, freedom
of thought, conscience and belief, and violations of prohibitive laws against torture and
ill-treatment have priority.

A large number of applications are also lodged by detainees on different issues such
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as education, health , transfer , visitations, communication, conditional release ,
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probation, room change due to religious beliefs and transferring to open institutions.
In terms of these applications, Referral Decisions are issued to the Ministry of Justice or
the Directorate General of Prisons and Detention Houses as the highest administrative
authority. It is aimed that the victimization related to the issue is resolved by the
administration via conducting on-site examination and research if necessary. In urgent
applications, in accordance with the legislative provision in the law of the Ombudsman
Institution, examination is conducted without the requirement of application to the
Administration. The allegations of assault or violations of the right to life and health,
where there is a concrete incident, are examples of this. In this case, the camera records
and doctor’s reports are examined by correspondence from time to time. Particularly,
in applications where there is no consensus on the substantiality of the allegations
based on the documents, information is shared with the Commission Presidencies to
which Prison Monitoring Board are affiliated in order to have information about the
allegations regarding the relevant penitentiary institution, as well as the Human Rights
and Equality Institution of Türkiye, which conducts on-site inspections as a national
preventive mechanism, and the Human Rights Investigation Commission of the Grand
National Assembly of Türkiye (GNAT). In line with the recommendations of the
Ombudsman Institution, a general study is carried out by the relevant administration
not only for the applicant but also for everyone in the same position.
7.13 WOMEN’S RIGHTS

In accordance with the provision of Article 7 of Law No. 6328, which stipulates that
the Chief Ombudsman shall arrange division of labor among ombudsmen, with one
of the ombudsmen being assigned to deal with women and child rights issues, special
importance is attached in the Law to the fields of women and children.

In the department of the Ombudsman Institution, which is responsible for women’s
and children’s rights, the practices of the administrations are monitored and evaluated
through the channel of complaint mechanism in line with the legislation in this field,

17 Referral Decision dated 01.07.2022 regarding the application numbered 2022/8565
18 Referral Decision dated 08.04.2022 given on the application no 2022/4961
19 Amicable Settlement Decision dated 11.02.2022 on application numbered 2021/17703
20 Referral Decision dated 25/04/2022 with the Complaint No. 2022/5250

112 2022 ANNUAL REPORT