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2022 IN



              FIGURES

















                            Complaints received                                                                Resolved cases
                        17.816                                       18.094










                            Recommendations                      Amicable Settlements
                         1.722                                        2.194











                         Compliance Rate                   Average Duration to Resolve Cases

                        %80,01                                      54 Days










                 Amicable Settlement Duration               Number of Information Provided
                       75 Days                                      162.143




              22 2022 ANNUAL REPORT
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