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THE OMBUDSMAN INSTITUTION OF THE REPUBLIC OF TÜRKİYE

ECONOMY, FINANCE AND TAX

Most of the applications made by the natural and legal persons on the acts and actions
as well as attitudes and behaviours of the administrations in the field of economy,
finance and tax have been about the following matters: banking transactions, capital
markets, financial offenses and trafficking, public receivables and debts, tax procedures,
insurance transactions, tender procedures and other matters relating to economy,
finance and tax.
Case Summaries

About the Request for the Refund of the Canceled Traffic Fine

The applicant stated that he or she paid the traffic fine which was unjustly imposed
on his or her ... vehicle and, after having paid it, objected the fine; as a result of the
objection, the traffic fine was canceled and the applicant filed an application to the
Tax Office Directorate of Transport Vehicles for the refund of the canceled traffic fine;
however, the applicant claimed that he or she was still not refunded and that he or she
was treated unjustly in this regard and requested the traffic fine he or she had paid be
refunded.

In the response letter received from the Istanbul Tax Office Directorate as a result of the
amicable settlement attempts and correspondence made by our Institution regarding
the issue, it was determined that there were explanations that “The 257.25 TL
Administrative Traffic Fine paid for the vehicle with license plate ... asked in your letter
with reference number ... was canceled by the Court. On 29/04/2019, a rectification was
made by our office based on the relevant decision, and the motor vehicles tax debt of
the vehicle with license plate ... in 2019/2 period was deducted,” and accordingly, the
investigation and research were terminated, and Amicable Settlement Decision was
issued regarding the application.

About the Request for the Postponement of Motor Vehicle Tax due to Taking into
Account Residence Registration in Case of Force Majeure Announced Due to
Earthquake

The applicant stated that he or she found that the 2020/1 motor vehicle tax was not
postponed for his or her vehicle with the license plate Elazığ... registered on him or
her after the earthquake that occurred in Elazığ on 25/01/2020, that the applicant’s
request for postponement on 14/02/2020 was not deemed appropriate since he or
she was not affiliated to Malatya Tax Office Directorate, and claimed that it caused a
negative situation for vehicle owners with different provincial license plates living in the
region to be taxpayers affiliated with these tax offices, and requested that the 2020/1
motor vehicle tax of the ... vehicle be postponed without interest, that the regulation

2020 ANNUAL REPORT 79