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THE OMBUDSMAN INSTITUTION OF THE REPUBLIC OF TÜRKİYE 2018 ANNUAL REPORT




            Table 7: Percentage of the Types of Decision in 2018

              Types of Decision                                       2018          %

              Referral                                                4812        30,90 %

              Inadmissibility                                         6517        41,85 %

              Invalid Application                                     187         1,20 %
              Merging                                                  75         0,48 %

              Separating                                               24         0,15 %

              Amicable Settlement                                     1916        12,30 %

              Decision as to no ground exists for taking a decision   433         2,78 %

              Recommendation                                          677         4,35 %
              Refusal                                                 622         4,25 %

              Partial Recommendation Partial Refusal                  269         1,73 %

              Total of Decisions                                     15.572

              Number of cases resolved by merging decision (+)        2118
              Merging Decision (-)                                     75

              Number of cases resolved                               17.615

            The total of the cases processed in 2018 has been 21.647 including 17.585 cases received
            in 2018, and 4.062 cases transferred from 2017.
            Table 8: Data on Cases of 2018


                                 Number
              Number of cases    of Cases               Number of Cases   Number of Cases
                transferred     Received in   Total      Concluded in      being processed
                 from 2017        2018                       2018



                   4.062          17.585      21.647        17.615             4.032



            The majority of the complaints has been against the Local Governments with a rate of 10,53%
            followed by the Ministry of National Education with a rate of 10,02%.





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