Page 91 - 2018-yillik-raporu-ing

THE OMBUDSMAN INSTITUTION OF THE REPUBLIC OF TÜRKİYE 2018 ANNUAL REPORT

Figure 2: Distribution of the complaints as per application methods for 2018

%76,71

%14,51 Fax

E-mail
%6,12 In person
Post
%0,47 %2,19 E- Aplications

In 2018, the majority of the complaints have been about “Public Personnel Regime” with a rate
of 26,76 % followed by the subject matter “Labor and Social Security” with a rate of 24,56%.
Table 6: Distribution of the Complaints as per Subjects in 2018

Subject of the Complaint 2018 %

Public personnel regime 4705 26,76 %

Labor and social security 4319 24,56 %
Education, youth and sports 2079 11,82 %

Justice, national defense and security 1202 6,84 %
Services provided by local governments 1122 6,38 %

Child rights 786 4,47 %
Economy, finance and tax 587 3,34 %

Forestry, water, environment and urbanization 427 2,43 %
Property right 364 2,07 %
Human rights 331 1,88 %

89