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THE OMBUDSMAN INSTITUTION OF THE REPUBLIC OF TÜRKİYE 2018 ANNUAL REPORT

STATISTICS

5.1 2018 At a Glance

The Ombudsman Institution in 2018:

◊ received 17,585 applications

◊ resolved 17,615 cases
◊ examined 4.106 cases*
◊ issued 2.498 amicable settlement decisions

◊ issued 946 Recommendations including partial ones
◊ had 84% ability to settle disputes

◊ fulfilled 97,538 requests for information
*case files that passed through investigation and examination
Figure 1: 2018 at a glance

Rate of
Admissibility
4.106

Cases % 23,31 Number of
Resolved Amicable
17.615 Settlement
2.498

Number of Number of
Applications Recommendations
Including Partial
17.585 946
Ones

İnformation Ability
Provided to Settle
disputes
97.538 % 84

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