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THE OMBUDSMAN INSTITUTION OF THE REPUBLIC OF TÜRKİYE 2018 ANNUAL REPORT




               Figure 3: Distribution of the Complaints as per Subjects in 2018



                                                  Services provided by local governments
                                                  %6,38



                                                              Justice, national defense and security
                    Public personnel regime                   %6,84
                          %26,76



                                                                Education, youth and sports
                                                                %11,82






                                       Labor and social security
                                       %24,56




               The percentage of the decisions in 2018 has been as follows:

               Inadmissibility with a rate of %41,85

               Referral with a rate of 30,90%

               Amicable Settlement with a rate of 12,30%
               Invalid Application with a rate of 1,20%

               Decision as to no ground exists for taking a decision with a rate of 2,78%

               Recommendation with a rate of 4,35%

               Refusal with a rate of 4,25%

               Partial Recommendation Partial Refusal with a rate of 1,73%













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