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THE OMBUDSMAN INSTITUTION OF THE REPUBLIC OF TÜRKİYE

• For the applications of prisoners and convicts with the subject of “torture”
and “ill-treatment” to be examined with the necessary sensitivity, carefully
and urgently; reminding the organization of the importance of preparation of
“forensic reports” produced by authorized doctors legibly and in accordance
with the Manual on the Effective Investigation and Documentation of Torture
and Other Cruel, Inhuman or Degrading Treatment or Punishment (Istanbul
Protocol) [in a way that allows the determination of traces of physical injury
and psychological trauma, their cause (history) and effects]; carrying out the
necessary information and training activities,
• For incidents occurred in penal institutions that violate “internal security”
and “discipline”; establishment of legislation on “progressive tools” that can be
applied depending on the severity of these incidents and on how these tools can
be used; review of existing legal texts,

• Increasing the experience of the personnel working in these Institutions
regarding the intervention to violent incidents; regular training of the personnel
(in the fields of stress management, negotiation techniques, and so forth) so that
they know what to do in advance and be prepared, without causing “indecision”
or “exaggeration”; and preparation of emergency scenarios,
• Taking necessary measures to ensure that all kinds of physical contact between
penal institution personnel and prisoners take place in environments that can
be seen by cameras at all times, and to keep the camera records in real time and
to include date and time information on the screen, It was decided to issue a
Recommendation to the Ministry of Justice and the Ministry of Health 142 and
Decision of Refusal on the other claims.
WOMEN’S RIGHTS

In 2020 which has passed under the shadow of the COVID-19 pandemic period, a
limited number of applications have been lodged to our Institution in the field of
women’s rights. During this period, applications have been filed mostly in the field of
social services by women.

The most important issues occupying the agenda of 2020 in the field of women’s rights
consist of all kinds of violence against women, murders in the name of traditions and
honor, harassment, and abuse, as in the previous year. Since the applications on these
issues are mostly judicial cases and are generally referred to the judicial bodies, they
fall outside the scope of duty and authority of the Institution. In the applications on
these issues, even though Decisions of Inadmissibility are issued in accordance with the
relevant articles of Law No. 6328, consultancy can be provided to women by evaluating
their situation for each individual application file and informing them about public
services that they can benefit from in line with their needs and requests.

2020 ANNUAL REPORT 85