Page 90 - KDK

THE OMBUDSMAN INSTITUTION OF THE REPUBLIC OF TÜRKİYE

As a result of the examination made by our Institution, it was decided to issue a
Recommendation to the Konya Selçuk University Rectorate for withdrawing of the
action of assigning the applicant to the Faculty of Veterinary Medicine within a
reasonable time and re-assigning him or her to the University Medical Faculty Hospital
where he or she was one of the permanent personnel.
SERVICES PROVIDED BY LOCAL GOVERNMENTS

Our Institution received many applications in 2020 in the field of services provided by
local governments. The subject matters of these applications were mainly as follows:
Procedures and practices relevant to zoning and public works, permission procedures,
infrastructure services, urban transformation, proceedings relevant to natural gas,
financial services, water services, public transportation, parking services, landscaping,
ensuring traffic order and pedestrian safety, solid waste management, community
policing, funeral and burial services, fire services and other matters relating to services
provided by local governments
Case Summary

About the Request for Issuing a Teacher Commutation Ticket in Public Transport

The applicant alleged that the Manisa Metropolitan Municipality did not offer any
discounted service to teachers in the public transport services which it provided within the
provincial borders, and that he or she filed an application to the Manisa Metropolitan
Municipality on 11/11/2019, but received a refusal; for this reason, the applicant requested
that teachers be given discounted commutation tickets.

As a result of the examination and research made by our Institution, Recommendations
were issued on 17/09/2019 for the application no. 2019/5268 regarding the “request for
issuing a discounted commutation ticket” with a similar nature, and on 25/03/2020 for the
application no. 2019/16972 regarding the “request for issuing a discounted commutation
ticket” with, again, a similar nature. It was determined that an assessment should be made
on issuing the discounted commutation ticket requested by the applicant to teachers by the
Manisa Metropolitan Municipality taking other metropolitan municipalities as an example;
for this reason, it was decided to issue a Recommendation to the Manisa Metropolitan
Municipality to evaluate the applicant’s request in the competent bodies and to issue
discounted commutation tickets to teachers by taking the necessary actions in this regard and
taking the other metropolitan municipalities as an example.
RIGHT TO PROPERTY

Regarding the “Right to Property”, the Ombudsman Institution of Türkiye receives
applications concerning the following subject matters: Immovable properties of which
citizens claim ownership, but which are classified as forest, meadow etc. and passed

2020 ANNUAL REPORT 89