Page 20 - On-merged

THE OMBUDSMAN INSTITUTION OF THE REPUBLIC OF TÜRKİYE

concerns human rights, fundamental rights and freedoms, women’s rights, children’s
rights and general issues concerning the public, no violation of interest shall be sought.
In the light of these regulations, our Institution attaches particular importance to
the resolution of conflicts faced by women, children, people with disabilities and
individuals in need of social assistance in all areas.

The Ombudsman Institution is the only institution to which children can directly
apply, which is a first of its kind. All applications received from the children via the
Ombudsman Institution’s website (kdkcocuk.gov.tr) are carefully examined in terms of
all rights guaranteed in the Convention on the Rights of the Child. The Ombudsman
Institution of Türkiye acts with a mission to seek, protect and implement the rights of
all the children living in Türkiye.
Our Institution, like other countries’ Ombudsman offices, serves two main purposes:
“protection” of fundamental rights and freedoms, and “development” of the fundamental
rights and freedoms. Our efforts to eliminate the violations identified as a result of
investigations and examinations conducted on complaint applications submitted by
Turkish, foreign, natural and legal persons contribute to the protection of rights. On
the other hand, there is a large number of tools for the development of fundamental
rights and freedoms. The most prominent of these tools is the Annual Report submitted
to the Grand National Assembly of Türkiye every year and the Special Report prepared
based on important issues.

My areas of responsibility include “Labour and Social Security”, “Human Rights”,
“Women’s Rights”, “Children’s Rights”, “Protection of Family”, “Disability Rights”,
and “Social Services”.

I hope that the Ombudsman Institution’s 2019 Annual Report will be beneficial.
This report was prepared with the idea of ensuring the rule of law, improving the
confidence in democracy, respecting human rights and enhancing the capacity of the
public administration to provide public service within the framework of transparency,
accountability and good administration principles.

2019 ANNUAL REPORT 19