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Ombudsman Institution

No Date of Complaint Complained Area of Explanation of the
Complaint subject
Complaint Number
Administration
Complaint
The applicants requested
that the rights of the
health workers who
are actively working in
combating against the
COVID-19 pandemic
should be improved, that
they should be supported
in this process such
5 02 April 2020/5923 Ministry of Health as by providing free
2020
Health
transportation to and
from the hospitals, that
necessary measures
should be taken to protect
the health of workers of
banks, bakeries, markets,
and pharmacies who
have to work during the
pandemic.

The applicant requested
that the health workers
6 08 April 2020/6198 Ministry of Health should equally share the
2020
Health
burden in fighting against
the coronavirus.

The applicant stated that
he couldn’t access to
10 April Ministry of mask he requested, and
7 2020/6331 Health as the sale of mask was
2020 Health
banned, he was aggrieved
and, therefore asked for a
solution.
The applicant stated
that he applied for the
consumer loan offered by
Banking the bank at low interest
26 April Regulation and Consumer rate with an amount up
8 2020 Supervision Loan to 10,000 Turkish Liras.
Agency However, the bank didn’t
provide any feedbacks. So,
the applicant asked for a
quick reply.

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