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Ombudsman Institution

the citizens who are under lockdown, bringing back the Turkish citizens living
abroad for their treatment, and so on.

5.6.1. Free Mask Distribution

The health authorities state that use of mask in addition to social distancing
is necessary to prevent the spread of the virus. At first, the sales of masks
have been banned with an aim to prevent the high price sales of the masks.
Therefore, free masks have been distributed to the citizens. While the free
distribution of masks have been continuing, the ban on their sale has been
lifted but a fixed reasonable price has been set.
5.6.2. Free Treatment of Coronavirus Disease

As part of the fight against the COVID-19 disease in Türkiye, regardless of
availability of any social insurance, the medical needs of every citizens are met
free of charge including the provision of personal protective equipment, test
kits, medication and all other relevant supplies in order to treat the disease.
5.6.3. Domestically Produced Hand Sanitizers

Keeping hands clean is vital in the fight against coronavirus which easily
spreads through contact. Rapid spread of the pandemic all around the world
has caused a serious shortcoming in accessing the hygiene products worldwide.
Being aware of the importance of keeping hands clean in preventing the spread
of the virus, Türkiye has introduced its domestically produced hand sanitizer
“BOREL” which is made out of boron element. With ingredients such as
boron, ethyl alcohol, glycerin, aloe vera, tea tree oil and lavender, BOREL
keeps hands moisturized while avoiding any dermatological problems. The
antibacterial element in boron fights against germs and bacteria while also
helping any wounds heal faster.
5.6.4. Meeting the Needs of People under Lockdown (Vefa Social Support Groups)

A series of preventive measures have been taken to isolate people in
fighting against the COVID-19, which include imposing lockdown for the
elderly (aged 65) and people with a chronic illness. With an aim to meet the
needs of these people under lockdown, Vefa Social Support Groups consisting

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