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Türkiye’s Fight Against COVID-19 Pandemic





               The applications filed to the Institution in the field of health after the
            COVID-19 pandemic broke out is shown in the following table.
            Table 3: Complaint Applications filed to the Ombudsman Institution related to the COVID-19
            Pandemic


             No  Date of   Complaint  Complained   Area of   Explanation of the
                 Complaint Number
                                                 Complaint
                                    Administration
                                                           Complaint subject
                                                           The applicant who is a
                                                           physician requested that
                                                           necessary measures
             1   24 March   2020/5542  Ministry of   Health  should be taken for
                                    Health
                 2020
                                                           the health workers in
                                                           combating against the
                                                           pandemic.


                                                           The applicant working
                                                           at an airport complained
                                                           about the behavior and
             2   25 March   2020/5572  Ministry of   Health  attitude of a doctor who
                                    Health
                 2020
                                                           treated him when he
                                                           went to the Istinye Public
                                                           Hospital as a suspected
                                                           case for COVID-19.


                                                           The applicant requested
                                                           that the working conditions
                 31 March           Ministry of            of the health workers
             3            2020/5831              Health
                 2020               Health                 working during the
                                                           pandemic should be
                                                           improved.




                                                           The applicant requested
                                                           that the rights of the
             4   01 April   2020/5871  Ministry of   Health   health workers should be
                 2020
                                                           improved and necessary
                                    Health
                                                           protective measures to be
                                                           taken.





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