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THE OMBUDSMAN INSTITUTION OF THE REPUBLIC OF TÜRKİYE

Table 6 : Distribution of Complaint Applications by Institutions in 2022

Number of Percentage
Name of the Institution
Applications %
Ministry of Justice 3.333 18,71%
Local Governments 2.378 13,35%
Universities and Faculties 1.185 6,65%
Ministry of Health 1.030 5,78%
Ministry of Education (MEB) 895 5,02%
Social Security Institution (SGK) 738 4,14%
Ministry of National Defense 473 2,65%
Governorates-District governorates 466 2,62%
Ministry of Environment and Urbanization 443 2,49%
Banks and Finance Institutions 332 1,86%
Ministry of Family, Labor and Social Services (abolished) 301 1,69%
Ministry of Treasury and Finance 273 1.53%
Ministry of the Interior 266 1.49%
Council of Higher Education (YÖK) 264 1.48%
General Directorate of Security (EGM) 257 1.44%
Ministry of Youth and Sports 237 1.33%
General Directorate General of Civil Registration and 209 1.17%
Citizenship Affairs
Revenue Administration (GİB) 187 1.05%
Ministry of Family and Social Services 185 1.04%
Ministry of Agriculture and Forestry 178 1.00%
Center for Assessment, Selection and Placement (ÖSYM) 159 0.89%
Ministry of Trade 146 0.82%
Directorate of the Union of Chambers of Certified Public
Accountants and Sworn-in Certified Public Accountants of Türkiye 126 0.71%
General Directorate of Land Registry and Cadastre 111 0.62%
Presidency of Migration Management 110 0.62%
General Directorate of Highways 107 0.60%
Housing Development Administration (TOKİ) 90 0.51%
Presidency of Religious Affairs 89 0.50%
Ministry of Transport and Infrastructure 82 0.46%
Judicial Institutions 81 0.45%
General Directorate of Post and Telegraph Organization (PTT) 81 0,45%
General Directorate of State Hydraulic Works 78 0.44%
Ministry of Culture and Tourism 75 0.42%
General Directorate of Forestry 71 0.40%
Ministry of Energy and Natural Resources 68 0.38%
General Directorate of Turkish Employment Agency (İŞKUR) 59 0.33%
Other Administrations 2,364 13.27%
Individual, Unspecified, Private Sector, Other 289 1.62%
TOTAL 17.816

56 2022 ANNUAL REPORT