Page 121 - KDK

THE OMBUDSMAN INSTITUTION OF THE REPUBLIC OF TÜRKİYE

2020, the number of the cases resolved through “Amicable Settlement” has been 1.808
while the number of referral decisions has been 1.059.

Table 11: Distribution of the cases resolved through amicable settlement in 2020
Through Amicable Through
Number of the Cases Settlement Referral TOTAL
resolved through 1.808 1.059 2.867
amicable settlement
63,06 % 36,94%

In 2020, the number of the Recommendations has been 68.128 while the number of
Partial Recommendation Partial Refusal has been 704.
Table 12: Comparison of Recommendation, and Partial Recommendation Partial
Refusal by Years

2019-2020
Type of Decision 2013 2014 2015 2016 2017 2018 2019 2020 Rate of
change (%)

Recommendation 64 93 56 62 245 677 860 68.128 7821,86%

Partial
Recommendation 11 26 26 32 177 269 410 704 71,71%
Partial Refusal
TOTAL 75 119 82 94 422 946 1.270 68.832

Figure 7: Number of Recommendations by years

68.832

1.270
946
422
75 119 82 94

2013 2014 2015 2016 2017 2018 2019 2020

120 2020 ANNUAL REPORT