Page 122 - On-merged

THE OMBUDSMAN INSTITUTION OF THE REPUBLIC OF TÜRKİYE

Table 9: Percentage of the Types of Decision in 2019

Rate of
Types of Decision 2018 % 2019 %
change %
Referral 4812 30,90% 8112 41,43% 68,58%
Inadmissibility 6517 41,85% 6981 35,65% 7,12%

Invalid Application 187 1,20% 159 0,81% -14,97%
Merging 75 0,48% 98 0,50% 30,67%

Separating 24 0,15% 27 0,14% 12,50%
Amicable Settlement 1916 12,30% 1607 8,21% -16,13%

Decision as to no ground 433 2,78% 435 2,22% 0,46%
exists for taking a decision
Recommendation 677 4,35% 860 4,39% 27,03%

Refusal 662 4,25% 893 4,56% 34,89%
Partial Recommendation
Partial Refusal 269 1,73% 410 2,09% 52,42%
TOTAL OF DECISIONS 15.572 19.582

Number of the cases resolved 2118 1588
by merging decision (+)
Number of cases resolved 17.615 21.170 20,18%

The total of the cases processed in 2019 has been 25.000 including 20.968 cases
received in 2019, and 4.032 cases transferred from 2018.
Table 10: Data on Cases of 2019

Number of
Number of the Number of the Number of
cases transferred the Cases Total Cases Concluded Cases being
Received in
from 2018 in 2019 processed
2019

4.032 20.968 25.000 21.170 3830

The majority of the complaints has been against the Local Governments with a rate of
10,86% followed by the Ministry of Justice with a rate of 10,60%.

2019 ANNUAL REPORT 121