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THE OMBUDSMAN INSTITUTION OF THE REPUBLIC OF TÜRKİYE



               Figure 9: The Year In Figures







                                            20.968










                                        applications received
                21.170                                                      2.707



                                                 4.870

              cases resolved
                                                                       amicable settlement
                                             cases  examined

                 1.270                                                       107.899


                                                  82%




                                                                       requests for information
              Recommendations             ability to settle disputes           fullled






















                                                                      2019 ANNUAL REPORT  125
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