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THE OMBUDSMAN INSTITUTION OF THE REPUBLIC OF TÜRKİYE

as well as contributing to the provision of public services in line with human rights as
well as good administration principles. Thus, the Institution aims at playing an effective
role in creating a public management system for a society having a widespread culture
of seeking legal remedies in the long term and with high standards of services. In order
to achieve these goals, the Institution attaches utmost importance to being recognized
by large segments of society.

In this regard, many activities have been carried out in 2020 including regional
meetings to spread the culture of seeking legal remedies and to raise awareness, visits
and information providing activities for the disadvantageous groups, special reports
regarding the visits, presentations and conferences for the universities and academic
field, general and specific workshops, more effective introductory publications
to familiarize people with the Institution and culture of seeking legal remedies,
constructive works to increase the frequency of appearing in the printed and visual
media, and various activities to reach larger segments of society through social media.
Some of these activities have been categorized as follows:
3.5.1 Relations with the Media

The Institution attaches great importance to establishing good relations with the
media with a view to introducing the Institution and increasing the efficiency of the
Institution through receiving the support of public. To this end, the local and national
press members are often invited to the workshops, conferences and meetings organized
by the Institution. Also, upon invitation by press members, the Institution participates
in the events organized by the press members.

In this regard, in 2020;

• The Recommendations issued by the Institution have been shared with the
public through media coverage.

• The Institution appeared 13.618 times in media including 1.736 times in
printed media, 918 times on TV, and 10.964 times on internet news channels.
• In January 2020, meetings were held with the media representatives in Ankara.

40 2020 ANNUAL REPORT