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THE OMBUDSMAN INSTITUTION OF THE REPUBLIC OF TÜRKİYE



                 Although the applications filed in 2019 on alleged violations of fundamental rights and
                 freedoms were mostly individual applications, it was seen that a number of applications
                 on concrete alleged violations were lodged by lawyers, civil society organisations
                 and professional organisations. Among the complaints lodged to our Institution,
                 the applications in the field of following matters are included: abuse of rights in the
                 penitentiary institutions, right to petition and right to information, right to vote and
                 stand for election, civil rights, right to travel, freedom of assembly and association,
                 freedoms of thought, religion and conscience and prohibition of torture and ill-
                 treatment.

                 Article 20 of the Constitution guarantees the privacy of private life within the scope
                 of fundamental rights and duties. In the subject article, the following provision is laid
                 down: “Everyone has the right to request the protection of his/her personal data. This right
                 includes being informed of, having access to and requesting the correction and deletion
                 of his/her personal data, and to be informed whether these are used in consistency with
                 envisaged objectives. Personal data can be processed only in cases envisaged by law or by the
                 person’s explicit consent. The principles and procedures regarding the protection of personal
                 data shall be laid down in law.” Within the scope of this provision, individual’s rights
                 also comprise right to be informed of his/her personal data, access to these data and
                 requesting correction and deletion and learning whether data are used in accordance
                 with  their  purpose.  In  this  regard,  the individuals  are  entitled to  learn about  the
                 processed data and request rectification in case personal data are processed inaccurately,
                 have such data erased. Personal data can be processed only in cases envisaged by law or
                 by the person’s explicit consent. Personal data shall not be processed without explicit
                 consent of the data subject or it is expressly provided for by the laws.
                 WOMEN’S RIGHTS

                 In 2019, the applications in the field of women’s human rights were mostly filed to the
                 Ombudsman Institution regarding violence against women, discrimination, request for
                 social benefits and problems resulting from the practice of the Law no. 6284.

                 In the field of women’s rights, it is observed that women applicants tend to apply to the
                 Ombudsman Institution in cases of incomplete, delayed and neglected proceedings etc.
                 in judicial protection system or administrative application procedures.

                 Since the cases submitted to our institution relating to all kinds of violence against
                 women,  honour killings  and feud,  harassment and abuse  generally devolve upon
                 judicial bodies, they fall out of the scope of the duties and authorities of our Institution.

                 Even if the decision of inadmissibility is made on the applications on these issues as per
                 the relative articles of the Law no. 6328 due to their devolution upon judicial bodies,
                 the situations of the women are evaluated in each application file and the women are
                 informed of the public services they can benefit from in line with their needs and




              88 2019 ANNUAL REPORT
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