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THE OMBUDSMAN INSTITUTION OF THE REPUBLIC OF TÜRKİYE

➢ The Ombudsman Institution is a constitutional entity whose powers and duties are
regulated by the Constitution,

➢ The Chief Ombudsman and Ombudsmen are elected by the Grand National
Assembly of Türkiye (GNAT),

➢ Its revenues comprise the treasury funds to be allocated from the budget of the
GNAT,
➢ The Chief Ombudsman and the Ombudsmen are elected for a given period and
may be re-elected,

➢ The Ombudsman Institution is authorized to conduct independent research in
the fields within its mandate, and is not open to suggestions while conducting
examinations and research,

➢ The Ombudsman Institution is vested with the competence to ask for all the
information and documents,

➢ The Ombudsman Institution can publicly announce its recommendations,

➢ The Ombudsman Institution can work in cooperation with the civil society
organizations, etc.

By-law on Procedures and Principles Concerning the Implementation of
the Law on the Ombudsman Institution

The By-law has been prepared on the basis of Law on the Ombudsman Institution No.
6328 dated 14/6/2012 and covers procedures and principles for complaint applications
lodged by natural and legal persons to the Ombudsman Institution, scope of the duties
of the Institution, and good governance principles.
2.2 ORGANIZATIONAL STRUCTURE

The Institution consists of the Office of the Chief Ombudsman and the Office of
the Secretary-General. The Office of the Chief Ombudsman comprises the Chief
Ombudsman and 5 Ombudsmen.
The Institution is administered and represented by the Chief Ombudsman.
The Office of the Secretary General performs the secretarial, administrative and
financial affairs of the Institution. The Office of the Secretary-General consists of the
Secretary-General and other administrative staff members.
The duties of the Office of the Secretary-General are as follows:

a) To conduct clerical services for the Institution;
b) To keep personal files of the staff members;

2019 ANNUAL REPORT 25