Page 115 - On-merged
P. 115
THE OMBUDSMAN INSTITUTION OF THE REPUBLIC OF TÜRKİYE
6.1 2019 AT A GLANCE
The Ombudsman Institution in 2019:
• received 20.968 applications
• resolved 21.170 cases
• examined 4.870 cases that passed through investigation and examination
• issued 2.707 amicable settlement decisions
• issued 1.270 Recommendations including partial ones
• had 82% ability to settle disputes
• fulfilled 107.899 requests for information
Figure 1: 2019 at a glance
20.968 21.170
Applications Cases resolved
23%
107.899 2019 Rate of
Information at a glance Admissibility
provided
82% 2.707
Amicable
Ability to Settlement
1.270
Settle Disputes
Recommendations
114 2019 ANNUAL REPORT
