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THE OMBUDSMAN INSTITUTION OF THE REPUBLIC OF TÜRKİYE 2018 ANNUAL REPORT

i) Food, Agriculture and Livestock

The applications filed to our Institution in the field of Food, Agriculture and Livestock include
the following:

◊ matters concerning grievances resulting from floods causing agricultural damages,

◊ sale permissions for breeding animals,
◊ agriculture grants,
◊ allocation of pasture,

◊ renting agricultural lands,

◊ complaints about food safety etc.
A case summary

In an application relating to food safety, the applicant stated that he bought a drink which
exceeded the expiration date by 51 days, and suffered from food poisoning, therefore requested
that necessary sanctions should be imposed for the seller as well as for the relevant officials of
the Ministry of Food, and municipal police officers for negligence in this matter.

After conducting examinations and research, our Institution found that the mentioned
products were not on sale during the “Official Control” performed by the municipal police
officers, and based on other reasonable results of the examinations, the request of the applicant
to impose necessary sanctions on the municipal police officers for their negligence was
rejected. However, our Institution issued a Recommendation for the Ministry of Agriculture
and Forestry to perform the necessary official controls as required by the relevant legislation,
and to provide training programmes for the staff on this matter.

j) Human Rights
The establishment of the Ombudsman Institution of Türkiye is one of the most concrete
examples of the steps taken by Türkiye in the fields of rule of law, democracy and promotion of
respect for human rights and protection of fundamental rights and freedoms.

Avoiding discrimination is one of the key priorities of the Ombudsman Institution. Therefore,
the Institution very carefully examines the allegations on discrimination especially those that
are gender-based and that include disabled persons.

Furthermore, through its amicable solutions and recommendations, our Institution contributes
to the promotion of democracy and rule of law, improving the quality of the public services
and the promotion of the right to legal remedy.

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