Page 51 - 2018-yillik-raporu-ing

THE OMBUDSMAN INSTITUTION OF THE REPUBLIC OF TÜRKİYE 2018 ANNUAL REPORT

3. Conducting examination and inspection

◊ Requesting information and document
◊ Hearing witnesses
◊ Assigning an expert
◊ Decision as to no ground exists for taking a decision
◊ Amicable settlement

4. Taking decisions
◊ Recommendation
◊ Refusal
◊ Partial Recommendation Partial Refusal

5. Following up the decisions
◊ Following up Recommendations
◊ Following up Partial Recommendation Partial Refusal
◊ Following up referral decisions
◊ Following up amicable settlement

Types of Decision

The Ombudsman Institution is entitled to issue recommendations, decisions of refusal
or decisions as to no ground exists for taking decision as a result of the examination and
investigation concerning the complaint.

Recommendation

When the complaint is found appropriate as a result of relevant examination and investigation,
a recommendation shall be issued. In such decision, one or more of the following
recommendations regarding the administration shall be included:

a) Admitting the misconduct
b) Compensating the damage

c) Taking acts or action
d) Making legislative amendment
e) Withdrawing, aborting, changing or correcting the action

f) Correcting the implementation
g) Reconciliation
h) Taking measures

49