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Ombudsman Institution

ministers pay great attention to the social isolation measures taken against the
pandemic. The fact that the President, who has managed the process and the
ministers, who have applied the measures, have not contracted COVID-19
is very valuable in terms of trust in the management of the outbreak. The
serious manner exhibited by those managing the process has earned the trust
and confidence of citizens and public officials. For instance, in countries
such as the UK, officials, who were supposed to be managing the process,
contracted the disease and this caused inconvenience and anxiety in society.
Such inconvenience has never occurred in Türkiye.
1.6. Well-Rounded and Detailed Response

When there is a crisis that involves all segments of society, such as pandemic
or natural disaster, focusing only on eliminating the crisis can have different
and unexpected social consequences. Therefore, it would be appropriate to act
by prioritizing zero or minimum damage on the rights and interests of the
society while at the same time trying to solve the crisis.
It has been observed that while combating the pandemic, Türkiye has
protected the country’s economic balance, maintained the supply chain required
for the nutritional needs, not stopped its importation or exportation system,
attached importance to the continuation of production and employment
activities, adopted a moderate approach on the citizens’ right to education,
right of property, freedom of religion and conscience, curfews and travels and
it has not restricted freedom of information.

It has been determined that important issues such as economy, financing,
agriculture, food, education, tourism, industry, public order, security and
defense, seizing the opportunities of cooperation strategy in foreign politics,
keeping public services running have not been neglected and services in these
areas have been carried out simultaneously with the response.

When the measures are examined, it is observed that the measures were
not exaggerated by using the pandemic as an excuse, and citizens have not
complained about other issues to which they attach importance. For example,
citizens, who did not comply with the social isolation restrictions or curfews,
have been warned only and sanctions have been imposed in line with the law.

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