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Ombudsman Institution

1.2. Management of the Response as a Team in Coordination

The most important element of success in fighting against a pandemic or
natural disaster is the presence of a team working in coordination without
conflicts and contradictions. Considering Türkiye’s response to the outbreak,
it is seen that those who offer suggestions, make decisions, implement the
decisions, participate in and support the work being conducted, and citizens
who provide convenience by abiding by the decisions and practices are totally
different from each other. The harmonious cooperation of these different
structures and units is what ensures success.

Analyzing the process of combating the pandemic, we can summarize the
team that participated in and supported the fight as follows:

• President and Presidency
• Scientific Board

• Ministry of Health
• Other Ministries and Institutions

• Non-Governmental Organizations and Enterprises

• People Living in the Country
This team, which is basically composed of 6 different units or groups,
did not appear to have conflicts, problems of division of labor, or made
contradictory statements or practices during the fight against the pandemic.
Every member of the team has tried to fulfill their duty in good faith and in
a manner that takes the extraordinary conditions into account. The fact that
small contradictions, ill intentions, and uncoordinated actions can be detected
easily immediately reveals that this team has been working based on a proper
job division. As a matter of fact, since these approaches can be easily identified,
it has been possible to eliminate them without affecting the morale of society.

1.3. The Fight under the Leadership of Science

The Scientific Board was established under the Ministry of Health and
initiated its work two months before the first COVID-19 case was confirmed
in Türkiye.

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