Page 115 - 2021-Yillik-Rapor-Ingilizce
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THE OMBUDSMAN INSTITUTION OF THE REPUBLIC OF TÜRKİYE
As in previous years, in 2021 as well, the majority of applications have been filed
through the E-Application method with the rate of 80,23% which is followed by “By
post” with the rate of 16,94%.
Table 4: Distribution of the complaints as per Application Methods for 2021
Percentage
Application method 2021
%
By fax 17 0,09%
In person 461 2,45%
By post 3.192 16,94%
E-Application 15.118 80,23%
By E-Mail 55 0,29%
TOTAL 18.843
Figure 4: Distribution of the complaints as per Application Methods for 2021
80,23%
0,09% 0,29% 2,45% 16,94%
By fax By E-Mail In person By post E-Application
In 2021, the majority of the complaints have been about “Public Personnel Regime””
with a rate of 20,36% followed by the subject matter “Justice, National Defense and
Security” with a rate of 19,24 %.
2021 ANNUAL REPORT 111
