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THE OMBUDSMAN INSTITUTION OF THE REPUBLIC OF TÜRKİYE



               5.4 Preliminary Examination .....................................................................................................67
               5.5 Actions and Decisions to be Taken upon Preliminary Examination .................................68
               5.6 Requesting Information and Document .............................................................................68

               5.7 Assignment of an Outside Expert and Hearing of Witness ...............................................68
               5.8 Examination and Investigation ............................................................................................69
               5.9 Resumption of the Term of Litigation.................................................................................69
               5.10 Withdrawing a Complaint ..................................................................................................69
               5.11 Complaint Handling Process and Types of Decisions .....................................................70
               5.12 Case Summaries ...............................................................................................................72
                    Justice, national defense and security ...........................................................................72
                    Labor and social security ................................................................................................74
                    Children's rights  .............................................................................................................75
                    Education, youth and sports ............................................................................................77
                    Economy, finance and tax ................................................................................................79
                    Energy, industry, customs and trade ...............................................................................80
                    Disability rights and social services  ...............................................................................80
                    Human rights ...................................................................................................................82

                    Women's rights ................................................................................................................85
                    Public personnel regime .................................................................................................88
                    Services provided by local governments .........................................................................89
                    Right to property ..............................................................................................................89
                    Population, citizenship, refugee and asylum rights .......................................................90
                    Forestry, water, environment and urbanization ..............................................................91
                    Healthcare  ........................................................................................................................92
                    Transportation, press and communication .....................................................................93
                    Science, art, culture and tourism ...................................................................................94
               CHAPTER VI: INTERNATIONAL COOPERATION AND ACTIVITIES  ......................................95

               6.1 Projects      ........................................................................................................................96
               6.2 International Cooperation Activities ...................................................................................97
               6.3 Relations with Other Ombudsman Institutions and Networks around the World  ..........99
               6.4 Foreign Visitors  .................................................................................................................106
               CHAPTER VII: STATISTICS ................................................................................................111
               7.1 General Statistics  .............................................................................................................112




                                                                      2020 ANNUAL REPORT  5
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