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THE OMBUDSMAN INSTITUTION OF THE REPUBLIC OF TÜRKİYE

Institution or provincial or district governor’s offices or, in other cases, the date on
which the application is received by the Institution.

Any application filed during the term of litigation suspends the ongoing term of litigation.
4.3 CONFIDENTIALITY OF THE COMPLAINT

Complaint shall be kept confidential at the request of the complainant. All kinds of
measures for keeping the complaint confidential shall be taken by the Ombudsman
Institution.
4.4 PRELIMINARY EXAMINATION

Complaints are subjected to a preliminary examination prior to the examination and
investigation phase. In the preliminary examination, the complaint is examined in
terms of whether

a) it falls within the scope of duty of the Ombudsman Institution,

b) it is lodged within proper term,

c) its reasons, content and parties are the same with the ones of another complaint
which is being examined and investigated,

d) its reasons, content and parties are the same with the ones formerly finalized by the
Ombudsman Institution,

e) it is about the disputes being handled or decided on by the judicial organs,

f) the administrative remedies are exhausted or not,
g) it is lodged within the framework of the first paragraph of Article 8 of the Bylaw
on the Procedures and Principles regarding the Implementation of the Ombudsman
Institution Law,

h) it includes a specific subject matter,
i) it contains the information required for lodging a complaint pursuant to the
Ombudsman Law,

j) it contains an infringement of interest.

2019 ANNUAL REPORT 67