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THE OMBUDSMAN INSTITUTION OF THE REPUBLIC OF TÜRKİYE 2018 ANNUAL REPORT

◊ to minimize geographical differences among regions with respect to principle of equal
opportunity,
◊ to integrate policies for children in areas such as education, healthcare, social services
etc. through a permanent specialized commission to be established on the rights of
child in the Grand National Assembly of Türkiye.
The Ombudsman Institution of Türkiye plays an important role in protecting and promoting
the children’s rights as the children in Türkiye can directly file an application to our Institution
through the web page, which is exclusive for children.

In 2018, it was aimed to adopt a child-amicable approach in the case handling process for the
applications filed by children, and to raise awareness about children’s rights, and to reach more
target groups. Thus, as a result of the activities of our Institution in terms of implementing the
strategy of children’s rights, we received many applications from children in 2018.

Another activity which has resulted in an increase in children’s applications is cooperation
activity with the Ministry of Education, which started in 2015. In order to raise awareness and
promote the culture of seeking legal remedies, the information about our Institution and its
activities has been added in course books such as “Human Rights, Citizenship, Democracy”,
which is taught at 4 grade in elementary schools as mandatary course, and “Democracy
th
and Human Rights”, which is among elective courses taught at secondary schools. As our
Institution is introduced through these activities, many children from Istanbul and Ankara as
well as from other cities voice their problems to us.

The applications filed by the children to our Institution have generally been about the
following matters:
◊ the need for IT labs, library, and smart boards at schools,

◊ expensive school test books,
◊ security of the vicinity of schools,

◊ recruiting a security official at schools,
◊ building pavements on the road to schools,

◊ request for traffic lights, improving hygiene conditions at school,
◊ need for indoor sports facility,

◊ entitling the open admission right to enter vocational high schools,
◊ prevention of violence, bullying, bad behavior and attitude of teachers and managers
at schools,
◊ extending the break times, and other similar matters.

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