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THE OMBUDSMAN INSTITUTION OF THE REPUBLIC OF TÜRKİYE 2018 ANNUAL REPORT

OVERVIEW OF THE OMBUDSMAN INSTITUTION AND

ITS ACTIVITIES

2.1 ABOUT THE INSTITUTION AND LEGAL FRAMEWORK

Law on the Ombudsman Institution No. 6328

The Ombudsman Institution of the Republic of Türkiye was established in 2012 with the Law
on the Ombudsman Institution No.6328 as a constitutional public entity affiliated with
the Grand National Assembly of Türkiye. It has its own private budget and headquarters in
Ankara and one office in Istanbul.

According to the Ombudsman Law, the Institution shall be responsible for examining,
investigating, and submitting recommendations to the Administration with regard to all sorts
of acts and actions as well as attitudes and behaviors of the Administration upon complaint on
the functioning of the Administration within the framework of an understanding of human
rights-based justice and in the aspect of legality and conformity with principles of fairness.

The Ombudsman Institution aims to contribute to;

◊ Increasing the service quality of the administration,
◊ Internalizing principles of good governance,

◊ Improving human rights standards,
◊ Strengthening the culture of seeking legal remedies,

◊ Forming a transparent and accountable administration.
The Institution started to receive complaints on March 2013. The main duty of the Institution
is to advocate for individuals against the administration, as well as protecting and promoting
human rights, and it is considered the “conscience” and “lawyer” of the people in the system
that is based on individuals and rights.
The Institution has been carrying out its activities based on rule of law, development of respect
for human rights and accountability towards people.

Following the transition from the Parliamentary System to the Presidential System of
governance in Türkiye, The Law on Ombudsman Institution (Law No. 6328) has been
amended and the competence of the institution has been broadened so as to involve the acts of
the President (Amendment of Article 5 Law No. 6328 ruled by 2/7/2018-Decree Law/703/Art.
110). However, the acts concerning the execution of the legislative power, the acts concerning
the execution of the judicial power, the acts of the Turkish Armed Forces, which are purely of
military nature, are outside the competence of the Institution.

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