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GRAND NATIONAL ASSEMBLY OF TÜRKİYE THE OMBUDSMAN INSTITUTION




                                                         During the dates of January 16-
                                                         18, 2017, field visits to Gaziantep,
                                                         Kahramanmaraş, and Kilis were held
                                                         by Chief Ombudsman Mr. Şeref
                                                         Malkoç, Ombudsman Ms. Celile
                                                         Özlem Tunçak, and the accompanying
                                                         delegation, during which interviews
                                                         were   conducted with the governors
                                                         and    metropolitan   mayors     of
                                                         Gaziantep, Kahramanmaraş, and Kilis.
                                                         In addition, well-attended meetings
                                                         were  organized in each  province  to
                                                         include all public institutions and
                                                         organizations involved in work and
                                                         operations related to Syrians so that
                                                         their evaluations and possible solutions
                                                         were distinctly heard. During these
                                                         visits, a wide range of NGO meetings
                                                         were also held in which invited NGOs
                                                         working on the Syrians in each
                                                         province were invited. During these
                                                         visits,  representatives  from  NGOs
                                                         working with Syrians in each province
            were invited to large participatory meetings.

            Gaziantep Nizip 2,  Kahramanmaraş,  and   Kilis Öncüpınar container cities were
            visited and necessary information was obtained from the local administrative supervisor
            or camp manager, the services offered were examined on-site, and interviews were held
            with Syrians in the camps.

            On February 2, 2017, Ombudsman Ms. Celile Özlem  Tunçak, Ombudsman Mr.
            Hüseyin Yürük, and the accompanying delegation organized a field visit to Sultanbeyli
            Municipality, which is the district that hosts the largest Syrian population on the
            Anatolian side of Istanbul province. Following meetings with the mayor and officials
            of  Sultanbeyli,  the  delegation  visited  the  Refugees  and  Asylum  Seekers  Aid  and
            Solidarity Association, which is also supported by the Sultanbeyli Municipality and
            provides services to Syrians under temporary protection in many areas, including
            education, rehabilitation, healthcare, social assistance, vocational education, workforce
            participation  support,  and  legal  counsel.  The  DGMM    coordination  unit  for  the


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