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States implement the principles which are vital for each ombudsman
institution, including independence; impartiality, objectivity and fairness;
integrity and high moral authority; a comprehensive mandate;
accessibility; and effectiveness.
The publication is intended for wide dissemination in Europe and
beyond in order to assist the States, and indeed the Ombudsman
community itself, in maximising the positive role of the Ombudsman
institutions in modern societies.
Christos GIAKOUMOPOULOS
Director General
Directorate General Human Rights and Rule of Law
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