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THE OMBUDSMAN INSTITUTION OF THE REPUBLIC OF TÜRKİYE

• not only solved the problem of the citizen directly in individual applications, but
also clarified the legal status people experiencing a similar situation,

• solved the problem of the citizens and provided legal guidance to them regarding
the applications filed within the scope of information requests.
Therefore, considering the number of individuals affected by the Recommendation
decisions explained with the examples above, thousands of lawsuits were prevented as a
result of the decisions and activities of the Ombudsman Institution.

56 2020 ANNUAL REPORT