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THE OMBUDSMAN INSTITUTION OF THE REPUBLIC OF TÜRKİYE

2.5 INTERACTION WITH STAKEHOLDERS

The Institution actively assumes its role in effectively introducing the ways of seeking
legal remedies and in strengthening the culture of rights in society. In this regard,
the Institution not only aims at increasing the recognition of fundamental rights and
freedoms by large segments of the society but also strives for introduction to the public
of all ways of seeking legal remedies, particularly the right to apply to the Ombudsman.
This will result in spreading the culture of seeking legal remedies in the society, and thus
contribute positively to the introduction of the Ombudsman Institution. In addition,
activities of the Ombudsman Institution towards spreading the culture of seeking legal
remedies by offering the opportunity to apply free of charge and in an easy way also
reduce the workload of the judiciary.

Based on the fact that the recognition level of the Ombudsman Institution is low,
the activities which started in 2017 to make citizens familiarize with the Institution
increasingly continued also in 2019 with addition of new activities.

In this regard, many activities have been carried out in 2019 including regional
meetings to spread the culture of seeking legal remedies and to raise awareness, visits
and information providing activities for the disadvantageous groups, presentations and
conferences for the universities and academic field, general and specific workshops, more
effective introductory publications to familiarize people with the Institution and culture
of seeking legal remedies, constructive works to increase the frequency of appearing in
the printed and visual media, and various activities to reach larger segments of society
through social media. Some of these activities have been categorized as follows:
2.5.1 Relations with the Media

Our Institution attaches great importance to
establishing good relations with the media
with a view to introducing the Institution
and increasing the efficiency of the Institution
through receiving the support of public. To
this end, the local and national press members
are often invited to the workshops, conferences
and meetings organized by our Institution.
Also, upon invitation by press members, our
Institution participates in the events organized
by the press members.

In this regard, in 2019, the Chief Ombudsman
Mr. Şeref Malkoç:

• has given 55 interviews/press statements for the national and international
media.

2019 ANNUAL REPORT 31