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THE OMBUDSMAN INSTITUTION OF THE REPUBLIC OF TÜRKİYE 2018 ANNUAL REPORT

CHAPTER I: INTRODUCTION and GENERAL COMMENTS

1.1 Chief Ombudsman Mr. Şeref Malkoç

I th
am pleased to present the brief English summary of the 6 Annual Report of the Ombudsman
Institution of Türkiye for the benefit of the foreign readers. The full Turkish version of
the Annual Report has been submitted to the Grand National Assembly of Türkiye with
which our Institution is affiliated. The abridged English version of the 2018 Annual Report
contains, inter alia, an overview of the Ombudsman Institution and its activities, applications
and statistics regarding complaints, as well as international cooperation activities. As you will
see in the Chapter “Statistics”, in 2018, we have received 17.585 complaint applications, which
has been a record level since the establishment of the Institution, and the total number of the
decisions we have issued has been 17.615.

The Ombudsman Institution of Türkiye carries out inspection on behalf of the Grand National
Assembly of Türkiye and draws its power from the moral character of the Grand National
Assembly.
The concept of the Ombudsman Institution, which was first originated from our civilization,
spread to the Scandinavian countries and then to over 130 countries all around the world,
turning into humanity’s one of vital institutions in seeking justice, legal remedy, and protection
of human rights.

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