Page 149 - Syrians in Türkiye - Special Report

GRAND NATIONAL ASSEMBLY OF TÜRKİYE THE OMBUDSMAN INSTITUTION

Additionally, when we consider the increased security threats to our country, the Bureau
of Risk Analysis includes EGM units from DGMM, Counterterrorism, Intelligence,
Public Safety, KOM, Drug Control, and Gendarmerie, as well as psychologists,
sociologists, and interpreters in some airports; these units should operate throughout
Türkiye, as it would be beneficial for foreigners who enter Türkiye to first be subjected
to detailed interviews. In addition to the above-mentioned points, it is evaluated that
continuing efforts to strengthen the measures taken to prevent uncontrolled transit over
the Syrian border with modern equipment will contribute significantly to the efforts to
increase security.

Finally, it is important to provide religious services with the accreditation of the
Directorate of Religious Affairs and educational activities for persons under temporary
protection in order to prevent radicalization and it will be beneficial to carry out the
necessary arrangements in the Regulation on Temporary Protection.

VII. Healthcare Service

As a result of field visits and interviews with various partners, the following were
observed; the Syrians staying in TACs do not suffer from any difficulty in accessing
healthcare, there are well-equipped health units in the centers and a sufficient number
of doctors, there is no problem with supplies of medication, and in cases where the
facilities of the health units in the centers are not sufficient, the patients are immediately
referred to hospitals.

However, the biggest problems in healthcare services arises from a lack of capacity in
urban centers with large Syrian populations. Population mobility, especially in border
areas, is an obstacle to standardization in health services. Periodic increases in the
number of casualties due to developments on the Syrian border and high birthrates
among Syrians increase the needs of the health services in the region. The resulting
capacity problems can reduce the quality of service and inconvenience and frustrate
local people and lead to the dissatisfaction of health personnel.

On the other hand, it has been observed that the most important obstacle in the health
services offered to the Syrians even in TACs, is the language problem. As a result of
the interviews, it has been learned that the appointed interpreters do not always have a
command of terminology related to health and that sometimes effective communication
cannot be established between the relevant health personnel and the patient. In the
city center hospitals, language problems are a separate problem due to the absence of
interpreters.

SYRIANS IN TÜRKİYE SPECIAL REPORT 149