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Ombudsman Institution

These rules were also applied by the private sector. For example, the
shopping malls decided to suspend all their activities until the end of the
pandemic. The rules were clearly elaborated to be complied by the public
transports, taxis, banks, the district bazaars, municipalities, supermarkets and
similar places where face to face services are provided for citizens.
3. Quarantine Measures

The quarantine measures are the next step of social isolation to be
implemented in order to have more effective results. Many quarantine measures
were taken in the country to curb the spread of the virus. Mainly, all air, sea
and land passengers coming from the infected countries were quarantined for
14 days. After a while, the international flights were suspended, and the
all the entry and exit points were shut down. The Turkish citizens abroad
who return to the country are still put into a 14-day quarantine without any
exceptions. The student dormitories were used to accommodate these people
while they are under quarantine. Suspending the education and closing the
schools at the right time facilitated the quarantine procedures. This has proved
that the coordination among public institutions is of utmost importance in
such situations to be able to successfully manage the crisis.

Also, the health care workers were kept isolated at the hotels, student
dormitories and guest houses to prevent their contact with their family.

With a view to getting quick and effective results from the social isolation
practices in fighting against the pandemic, two types of lockdown were
imposed. The first one is partial lockdown. In order to stop the spread of
diseases in public, a restriction has been implemented in the form of a curfew
to those who are over the age of 65, those with chronic disease, and those
under the age of 20 for a long time.

The second type of curfew has been imposed on weekends in a way to
continue the chain supply without suspending economic activities. These
restrictions were imposed every weekend and on official holidays as of 10
April 2020. Through these measures, around 63 million people were isolated
at certain times of the week.

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