Page 102 - KDK

THE OMBUDSMAN INSTITUTION OF THE REPUBLIC OF TÜRKİYE

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1 Online Meeting of Board of Directors of OICOA (14 October)
The first Board Meeting of
the Organization of Islamic
Cooperation Ombudsmen
Association (OICOA) was
held online (via Zoom) on
14 October 2020 due to the
COVID-19 pandemic and the
Ombudsman Institution of
Türkiye was the online host.
The meeting was held with the participation of all other Board Members including
Ombudsman of Iran, Federal Tax Ombudsman of Pakistan, Ombudsman of Morocco,
Ombudsman of Azerbaijan and the Ombudsman of Sudan.

First Training Activity of OICOA (30 December)
Our Institution which runs the term
presidency of OICOA conducted
the first training activity for around
90 participants from Ombudsman
Institutions of member countries on 30
December 2020.
The Chief Ombudsman launched the
Training Program with his opening
statements. At the online training

activity, the instructor Mr.
Yalçın Aktekin made a
presentation on “Complaint
Management Process: Reception
of Complaints and Preliminary
Examination”. After the
presentation, participants
shared their experiences through
questions and answers section.

2020 ANNUAL REPORT 101